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notification الدعم الفني

للتواصل مع مكتب المساعدة الخاص بالحاسب الآلي الاتصال على الرقم
22068036

او رقم البدالة في الفترة الصباحية 1806611 داخلي 1333

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 ارسال رسالة للشكاوى الى البريد الإلكتروني  GITHelpDesk@paaet.edu.kw

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 Brief of the center

Brief of the center:

The Information Systems Center contains many sections and integrates the work of those sections within the framework of the specialized departments assigned to them, in order to achieve the high objectives of the center of the preparation of feasibility studies and provide recommendations and identify the technical specifications required for the systems of the Authority and its software and provide the needs of the Authority of devices, printers and accessories and requirements of operation and software ready for infrastructure and design and provision of networks to connect the beneficiaries and information center to carry out its work and rehabilitation and development of technical and administrative cadres to deal with the technologies of the authority and the training of the beneficiaries on the use and software to develop the work of the body and provide the appropriate environment Ready-made systems and assistive techniques in the development of educational systems and the drafting and programming using the computer languages or servers, design and management of the official website of the Authority and follow the latest activities and events in the Authority and prepare the annual reports of the work of the Center and the mechanism systems applied in its work and statistical directory of the Authority.


objectives of the center:

It contains many sections that offer an integrative and cooperative framework to achieve the objectives of the center:

1. Performing feasibility studies.

2. Providing technical studies and recommendations.

3. Determining the technical specifications required for PAAET systems and software.

4. Providing devices, printers, and other devices/parts, operational supplies, and software for the base structure.

5. Designing and providing networks to link the beneficiaries and the information center to carry out their tasks.

6. Qualifying and developing technical and administrative staff to deal with modern technologies.

7. Training the beneficiaries to use systems and software that helps in developing any works for PAAET.

8. Providing systems and support applications for the development of educational and administrative systems.

9. Designing and managing PAAET's official website and updating it with the latest activities and events in PAAET.

10. Making annual reports of the Center's work and the systems applied in its work.


The center's achievements:

The Information Systems Center  is divided into two monitors:

  1. Technical Support Director
  2. System Development Director
  3. Decision Support Director

Where development policies and technical support according to the Central Device of Information Technology's plan, as well as the latest technological developments.


The Center's methods for development:

The Center complies with the policies and procedures of the National Framework of Information Technology Governance in Kuwait.

Some of these developed information technology policies and procedures are:

 

  1. Alignment Planning
  2. Project Management
  3. Change Management
  4. Management  Release
  5. Application Management
  6. Server Management
  7. Network Management
  8. Storage and Archive
  9. Database Administration
  10. Directory Services Management
  11. Middleware Management
  12. Internet / Web Management
  13. Event Management
  14. Service Operation
  15. Technical Management
  16. Desktop Support Management
  17. Service Desk
  18. Facilities and DC Management
  19. Access Management
  20. Monitoring and Control
  21. Incident Management
  22. Request Fulfillment
  23. Risk Management
  24. Information Security Management
  25. Capacity and Performance Management
  26. Availability Management
  27. Service Catalogue Management
  28. Service Level Management
  29. Configuration Management
  30. Asset Management
  31. Problem Management
  32. Financial Management
  33. Resource Management
  34. Data Management
  35. Value Delivery Management
  36. Supply Management