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Name: Hanan Saleh Eid Almosalem
Job title: Head department of work Methods and Service Development
Email: hs.almusallam@paaet.edu.kw
Extension NO.: 4530
 
Administrative management

Organizational unit name: subdepartment of work Methods and Service Development

Organizational level: department

Organizational subsidiarity: Monitoring management development and training- Administrative Development and Training Department – Deputy Director General for Planning and Development
 
Management functions
 
• Participation in the preparation of organizational structures at the Authority's various duty stations.

•Prepare books and guides to participate in the study of service development and improve the relationship between the public and employees.

•Measuring the level of services provided in the Authority and working to improve and develop them.

•Prepare periodic follow-up reports on the department's activities and submit them to the direct official.

•Marketing of electronic services provided to the public in order to streamline business processes.

•Participation in meetings and specialized committees for use in business studies and service development.

•Access to books and special periodicals in the field of marketing and service development to develop self-capabilities as required by the business need.

•Develop working regulations and regulations in coordination with the Authority's duty stations and follow up on the development and improvement of its services provided in order to sustain.

•Preparation and implementation of plans for procedures and working methods and their alignment with the specific objectives.

•Design, follow-up and streamline the models used in the working procedures in accordance with the business needs.

•Establish a strong network of partnerships among other departments to guide a unified approach to serving duty stations.

•Learn about the latest marketing techniques and improve plans for service development.

•Participate in data analysis for development and provide quality services to the Commission.

•Provide ideas to develop and market business methods creatively.

•Participation in the preparation of the Section's annual estimated budget in accordance with actual requirements.

•Develop appropriate proposals for the development of the Authority's working methods and services.

•Implement the workflow plan according to the desired objectives.

•Marketing and development of electronic services to keep up with the latest methods of administrative work.

•Perform any other work-related tasks entrusted to it by the direct supervisor.